Refund

Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.

1. REFUND AND CANCELLATION POLICY

 

If you wish, you can cancel your subscription at anytime. We offer you full-money back guarantee if the cancellation request will be made within 14 days from the date of beginning of subscription. 

No refund will be applicable on the cancellation/termination of a subscription after the completion of first 14 days of subscription, however you can still use the applicable paid service until the end of the terms you paid for.

Moreover, if we terminate or suspend your account for your breach of the website terms then you will receive no refund for any unused subscription or payment of any paid service.

However, in a determination to accomplish user satisfaction, if there is any issue, you can contact us for through our email info@superspellers.co.uk

We will refund you back in the following circumstances:

  1. We required to refund as per the provision of law;

  2. If we conclude that the original payment was made out of fraud;

  3. If there is duplicate payment was made due to technical glitch, or any other error;

  4. If we make a refund as per the provision of our refund policy which is updated by us from time to time;

  5. If we consider the refund is necessary as per customer support staff.

2. HOW CAN I GET MY REFUND?

 

Our refund policies are simple. You can claim a refund by:

  1. Send us an email at info@superspellers.co.uk or;

 

We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.

If for any reason, our back-office staff confirm a refund. Then, the refund will be made accordingly.

 

3. UNETHICAL ORDER & CANCELLATION POLICY

In case of any order is made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes - the particular order/s will be canceled whatsoever and www.superspellers.co.uk will not be liable to pay any refund to you in all such cases.

4. METHODS OF PAYMENT AND REFUND

We will refund your amount to the original payment method, once it has been processed.

5. REFUND CYCLE:

The complete refund process normally takes about 5-15 working days from the date of confirmation of refund.